Boxing Day Sale FAQ

How much does shipping cost? 

We now offer UK Next Day delivery (when you order by 4pm) with Duties and Taxes included in the final price at a flat rate of $5 USD per order and DHL International Express Delivery at a flat rate of $10 USD per order.

Will I need to pay Duty/Taxes
Yes, you may be liable for any taxes and duties due before or after receiving your shoes. 

All sale items are subject to a 14 day return policy in which you have 14 days to return your shoes for an exchange or store credit. Sale items cannot be refunded. If 14 days have gone by since you received your order, unfortunately we cannot accept a return unless a product is faulty. As our Returns Hub is based in London, you will be liable to pay all shipping costs, import duties, customs & taxes for returning the goods back to us. If you are exchanging a pair of shoes for a different size, colour or style, we will send the new shipment back to you with pre-paid customs duties.

Can I cancel my order?
Once your order has been received, we cannot guarantee any changes to your order.